Help centre
How can we help?
Customer voucher issue
Use the support contact shown in your wallet. The issuing organization controls eligibility, voucher terms and customer remedies.
Organization or staff access
Sign in with the account invited to your organization. Ask an organization owner to restore suspended access or change outlet permissions.
Never send a voucher QR, verification code or sign-in cookie to support.
Platform support contact will be published after the production email identity is verified.